Gibson Lane Practice

Gibson Lane, Kippax, Leeds, West Yorkshire, LS25 7JN
Telephone: 0113 287 0870

Apprentice Vacancy

The Practice is looking for an Apprentice to undertake business admin work with includes undertaking a level 2 NVQ with Leeds City College.

Framework title: Business and Administration

Mode of delivery: delivered entirely in the work place

Course content: Level 2 Apprenticeship is delivered entirely in the workplace where you will gain knowledge, understanding and skills on the job. An Assessor from Leeds City College will visit you on a regular basis to complete your college work.

Vacancy Details
Job Title Medical Receptionist and Administration Apprentice
Number of Positions Available 1

Short Description

Max 256 Characters

Gibson Lane Practice has an excellent opportunity for an enthusiastic and organised individual to provide smooth and efficient Administrative duties.

Vacancy Type

Intermediate, Advanced, Higher

Framework/ Standard Title Framework
Apprenticeship Duration 15 months
Training to be Provided

Framework title: Business and Administration

Mode of delivery: delivered entirely in the work place

Course content:

Level 2 Apprenticeship is delivered entirely in the workplace where you will gain knowledge, understanding and skills on the job. An Assessor from Leeds City College will visit you on a regular basis to complete your college work.

The Apprenticeship framework comprises of:

·         The Pearson BTEC Level 2 Diploma in Business Administration consists of six mandatory Units and a choice of optional units from a variety of themes. These are designed to combine both the Knowledge, understanding and the competence of the apprentice. (Assessments, Observations and assignments)

•             Employee Responsibilities and Rights (workbook)

•             Personal Learning and thinking skills

•             Functional Skills at Level 1 (project and tests)

Working Week

Total Weekly Working Hours: 34, these will be spread over 5 days.

Working Days: Monday to Saturday

To work on set hours between Monday to Friday – 8am to 6pm. Occasional weekend will be required as part of your set hours.

Weekly Wage £3.96 per hour ( £134.64 per week)
Full Job Description

Your duties will be to provide an effective admin support service to the doctors, practice manager and other staff of the practice.

Patient notes and correspondence:

·         Retrieve patient records as required

·         Providing support to the business manager with regarding to the booking of locum GPs.

·         Ensure records are kept up to date

·         Ensure that provisions for refreshments are available for GP and other meetings, and keep the waiting room tidy.

·         Undertake any other addition duties appropriate to the post as requested by the partners or the practice manager.

Administration Duties

·         Responsible for providing an administrative service for the practice ensuring that all blood pressure monitoring form are calculated and enter correctly

·         Working out of blood pressure results and recording the same.

·         Dealing with Practice emails by distributing them to the correct destination or printing them as necessary.

·         Responsibility for dealing with text messages received from patients.

·         Scanning documents

·         Responsible for incoming and outgoing post; including distribution to the correct department/staff

·         Liaising with and maintain effective communications and teamwork with GP’s and practice staff to ensure smooth day to day running

·         Any ad hoc duties as may be required, appropriate to the post

·         Ensuring that patient and practice confidentiality is maintained at all times in accordance with Data Protection Act.

Other Tasks

·         Clear rooms after surgeries

·         Maintaining the records room ensuring that patient record, financial record or other items are stored correctly, neatly and are easy to locate.

·         Monitoring of stationery and other supplies as required.

·         Undertake any other additional duties appropriate to the post as requested by the Partners or the practice manager.

About the Candidate
Skills Required

·         An Ability to balance creative thinking with co-ordination and to be able to develop high quality administration skills

·         Polite telephone manner

·         Committed to new learning and development

·         Computer literacy and accurate typing skills

·         An ability to work to deadlines

·         An ability to build up to working fast (but without mistakes)

·         Good attention to detail

Personal Qualities

·         Reliable

·         Motivated and focused

·         Excellent team player

·         Personable, willing and enthusiastic.

·         Friendly and caring

Qualifications Required

GCSE grade C /4 or above in Maths and English (or equivalent) is essential.

Acceptance is subject to college interview, initial assessment and taking a skill area test.

Additional Details
Future Prospects At the end of the apprenticeship the successful candidate may be offered the opportunity to progress within the company.
Reality Check Must be prepared to work some weekends
Important Other Information Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.70 per hour. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.


We have noticed recently that many of our nurse appointments are wasted as patients don’t come to appointments that have been booked.

Many of these appointments are made to review long term conditions such as asthma, copd and diabetes. Some of these appointments can be up to 30 minutes long. As a result we are losing a huge amount of time from our appointment system.

We appreciate that unexpected things may crop up but please try and give us 48 hours notice if you are unable to attend – in this way we can offer your appointment to someone else who may be on a waiting list for an appointment.

If you are invited to come for a review and don’t want to come in, please tell us – we would rather know this and take you off our recall system than spend time trying to make appointments that are then wasted.


Have we got your correct contact details?

Make sure we have all your up-to-date details.

If any of the following contact details have changed, please contact the surgery so we can update your records.


Name / Change of Name

Telephone / Mobile Number

Email Address

First Contact Physio:

First Contact Physio

Go direct to a Physio without seeing the doctor!

Appointments available to book every Tuesday at Gibson Lane Practice!

The Physio will:

– Assess you and diagnose what’s happening.

– Give expert advice on how best to manage your condition.

– Refer you on to a specialist if necessary.

They can see:

– All soft tissue injuries, sprains, strains, sports injuries.

– Arthritis – any joint

– Problems with muscles, ligaments, tendons or bone, lower back pain, mid-back pain and neck pain.

– Spine related pain affecting arms or legs, including nerve symptoms such as pins and needles and numbness.

They cannot see:

 – Children under 18

– Medical management of rheumatoid conditions

– Women’s health, antenatal and postnatal problems

– House bound patients

– Medication reviews

– Neurological and respiratory conditions

– Headaches

– Acute mental health crisis

– Patients who do not want to see a FCP


Electronic Repeat Dispensing (eRD)

Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.’


MJog Messenger

Download the new FREE MJog Messenger App which will enable you to keep in contact with the practice 24/7. It can keeps you up-to-date with your appointments and when your reviews are due!
You can receive and reply to messages with no phone charges.