THE PRACTICE MANAGER
The administrative management of the practice is handled by our Practice Manager, Mrs Gill Collins, who is based at Gibson Lane Practice.
We have a team of 12 full-time and part-time receptionists and four receptionist/dispensers who make appointments and give general advice on the services we offer.
We have a team of two data input operatives, three secretaries and three administrators who are based at Gisbon Lane Practice
MEDICAL STUDENTS, STUDENT NURSES, TRAINEE GPs AND GP RETAINERS
From time to time our GPs and Nurses assist in the training of medical students and student nurses. You may be asked by our receptionist if you would be willing to have a student present at your consultation. If you would prefer not to have a student present simply tell the receptionist who will arrange for your consultation to be unaccompanied.
Trainee GPs (FY2 and GP Registrars)
These are qualified clinicians who may be interested in a career in Primary Care. They will undertake normal GP sessions within the surgery.
The practice supports the NHS Retainer GP system and from time to time the partners welcome Retainer GPs to work in the practice with them.
We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.